I've talked to people in the actual construction department maybe 5 times. We understand the process can be confusing, but we're here to help. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Please take a look at these additional steps, it should help clarify the process. Wow! Sorry about that. 0000002370 00000 n Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. For more information, please see our COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com He has quit taking my calls. Hello @lanannak. Get Support Find an Xfinity Location Check the status and hours of locations near you. You would not have service until the line is buried and then an install tech comes back. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. I've done that way of contacting you and it's gone nowhere. I do not know what to do. 0000003762 00000 n Good morning, gangelo88. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . We actively create and expand opportunities for diverse-owned businesses in our supply chain. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. and our I've got a project up in Michigan that requires a few utility poles that need to be relocated. . 198 41 The best communities have most conversations happening in the public boards. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. startxref I cannot tell you how many times we have called customer service to no avail. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. 0000003309 00000 n We handle installation and activation, plus provide on-going support. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I would like to see what we can do for you. Its so ridiculous. 0000004940 00000 n We need to have our own D-marc from Comcast. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. 0000004361 00000 n Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. Connectivity and managing Your Comcast Business network. Our highly experienced team will help you select the best services for your property. However I havent received the call from the construction team yet. Internet Products Overview. Greater Nashville Area, TN. However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. Cable: I've wised up. Please include your first and last name, along with your new address, and we will continue helping from there. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Is there a way to contact Comcast construction Division directly? These partnerships have proven to be key to the success of our Supplier Diversity program. Please create your own post and we will be happy to help. I will be here if you continue to experience difficulty. Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. 3709001 cadiver@comcast.net Roy Coto. Comcast Announces XFinity 10G Network Coming to Homes and Businesses Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. To do so, click on the chat icon located at the top right of this forums page. We'll be there to help. I just did, now can someone finally help me? I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. We can't cut our grass without moving the cable. He has quit taking my calls. Comcast Reports 1st Quarter 2023 Results - Yahoo Finance It's a new townhome that is finished and I am moving in tomorrow. If anyone with xfinity is reading this please help! Today's top 301 Comcast Construction jobs in United States. "We delivered strong first quarter results as our . The last time we checked, a license was not required for in Southfield. All I want is internet and home phone - there's a box in front of my house. Got frustrated with the robot on the other end and started mashing zero. We are having exactly the same problem. 0000004257 00000 n We can send a text the day before network improvements begin in your area and again when your service is restored. Each time the tech arrives to find no work has been done. =afd(q :g_Sf`o8Oi~iY:. I was home ALL DAY. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. The cable runs across my neighbors property. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. 0000006653 00000 n Ive never seen a company treat PAYING CUSTOMERS like this. It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . So far, I've been able to track down the number for the AT&T engineering department. I don't know what else to do. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. I don't know what else to do. 45 Direct Phone Numbers For Comcast Departments - Consumerist 0 Supervisor put in a ticket. . To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Business Internet. Our Suppliers and Partners - Comcast We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. WTF I have to do to give them my money in exchange for some internet. It's been 2 months and I still have nothing. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. We need to have our own D-marc from Comcast. I appreciate you taking the time to reach out to us here on the forums. Contact Us | Comcast Business - Oversee Coax and Fiber build to Residential and Commerical buildings. I am sorry you are having issues getting your lines taken care of and I would love to assist you. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Could someone reach out to me as well? 0000203368 00000 n We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. Did you make sure to scroll all the way up? No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. Instead of having overhead cables across our backyard, we are burying all of the lines. Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. New Kensington, PA 15068. I hope you are having an amazing day! @ComcastMichael can you please reach out to me as well. If nothing else I need to know how to get out of my contract. We can't cut our grass without moving the cable. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. We have a new possible project in NM and have had NO luck with the business/customer support numbers. Sounds just like what I'm dealing with. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. I've contacted Comcast 3 weeks ago to get this started with ZERO help. Let your business or community stand tall with a custom network infrastructure. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Let me know. The opportunity to be a part of something that impacts millions of lives. Prepare for Construction | Comcast Business 198 0 obj <> endobj Connectivity and managing Your Comcast Business network. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Hi, gangelo88. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm We can help with both the service issues and the exposed cable. I've had the same issue for nearly a month now. - Construct estimates for all Multi . You can visit the, We recommend restarting your gateway once service has been restored. I apologize to hear of the issues you keep running into when trying to get this tap installed. New Construction Service : r/Comcast_Xfinity - Reddit 0000008766 00000 n Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Edit2: kicked back to sales, god damn it. Edit: ok this is the only number to get through it appears. This way were able to help your business do more and connect more. Connection Pro. I want to look further into this and get you some answers, we thank you for your interest in our services! I have a mans number in construction that said he would take care of it. Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. .it's Comcast, don't expect anything to be . I just did, now can someone finally help me? I have been trying to get service for over a month now. Need to contact the comcast construction team, please help! Hi @user_6e9584, thank you for reaching out over our Comcast Business Forums. An underground cable line normally brings Xfinity services to your home. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. 0000202381 00000 n Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. 0000010977 00000 n We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. I have a mans number in construction that said he would take care of it. Not available in all areas. Thank you so much for reaching out to us here on our Community Forums platform. Nurturing Diverse Subcontractors 0000014297 00000 n Privacy Policy. 138.6 mi Comcast Service Center. @ComcastMichael can you please reach out to me as well. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. Gig Speed Network. Comcast Service Center - MapQuest Did you make sure to scroll all the way up? I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Hey @user_42efc9! Grasshopper vs Comcast Business VoiceEdge | Which Business Phone 0000012032 00000 n Sounds just like what I'm dealing with. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Is there a way to contact Comcast construction Division directly? Worst part is Comcast is the only thing available where we are. 0000203180 00000 n Anyone know how to contact construction division directly? : Comcast 0000107620 00000 n Things like this can take some time, as every area is unique. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. The project is in Gresham, Oregon and there is service in the area. Now were getting ready for whats next our next-generation network thats faster than ever. The cable runs across my neighbors property. In a crowded market, every detail counts especially when deciding where to live or set up a business. I appreciate you taking the time to reach out to us here on the forums. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? How do you not have internal numbers to contact another internal department? You can still watch on the Xfinity Stream app while connected to a mobile network. I am so sorry to hear that you are still waiting for confirmation of serviceability. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Ethernet Dedicated Internet. . Hi kjyoung and welcome to the forums! I apologize to hear of the issues you keep running into when trying to get this tap installed. Why do I have to start a new chat, why can't you help me? All I want is internet and home phone - there's a box in front of my house. . Comcast. How do you not have internal numbers to contact another internal department? Utility pole removal | Xfinity Community Forum Greetings, @l8867vette! You can visit the, If you have questions, were here for you 24/7 at. All users should have access. Yeah sounds like similar situation. Washington, PA 15301. We'll be there to help. Download construction standards to get started. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . trailer If you ever find the secret sauce please share with me. You'll work with a family-like team that supports you and has your back. 130.9 mi Comcast Service Center. hb```l^@(a4(,s3mY They ran a cable above ground for 400 ft. My service is terrible. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. We had our electrician install conduits between the poles. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. However I haven't received the cal Pittsburgh, PA 15236. Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. To do so, click on the chat icon located at the top right of this forums page. In most cases, these lines are installed when your home's being built. I have been trying to get service for over a month now. Restrictions apply. 123.5 mi Comcast Service Center. They've been tough to track down and I keep running into dead ends. 238 0 obj <>stream Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. [h 07@AAPE:yX001H2d76H9/PZcKFF^ I hope you are having an amazing day! Charles Key - Director Of Construction - Comcast | LinkedIn Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. I am developing an office park in Tallahassee, FL. Let's get started by having you send us a direct message so we can help. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. Cookie Notice September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 At 7.45 pm I hadn't heard anything from Comcast. Contacting Comcast Construction Division - Comcast Business Support <]/Prev 295588/XRefStm 1442>> Store Locator Status Center Please allow us the opportunity to help and we will see what we can do. Sales kicked me back to tech support. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. My cable has to be run in the air. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. We can help with both the service issues and the exposed cable. 138.8 mi Popular Brands in Reading. . .it isn't easy to contact them even when part of your job directly deals with them. To send a private message, please click on the chat icon on the top right next to the bell. They ran a cable above ground for 400 ft. My service is terrible. Carroll County Government | Carroll County, Maryland 0000004603 00000 n Xfinity Planned Outages - Next Generation Network Construction I need to contact AT&T, WOW and Comcast to facilitate the relocation. @user_285696 Hey there! A community that reflects your values and inspires others to make a positive impact. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. We are having exactly the same problem. I have had this identical scenario happen 4 times now. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. I've had the same issue for nearly a month now. All users should have access. Sorry to hear about the trouble. Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? 2304870. If anyone knows how to get in contact with Comcast or WOW! So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. 0000001745 00000 n I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Comcast Utah Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Get in touch with a Comcast specialist. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Services and features vary depending on level of service. Is there a way to contact Comcast construction Division directly? 0000007636 00000 n @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. New Comcast Construction jobs added daily. Hello! We can help with both the service issues and the exposed cable. I'll try and get a number and post it if they give me one. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. What You'll Find at Comcast. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? 0000203341 00000 n Vast and varied growth opportunities with the tools and support you need. We had our electrician install conduits between the poles. 0000001138 00000 n Xfinity Customer Service - Contact Us Hi, gangelo88. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. xref Hey @user_42efc9! Internet Speed Test. 0000003003 00000 n Call Before You Dig Contact Information - Xfinity Support PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. How do you not have internal numbers to contact another internal department? Again, I'm getting zero help. Dec 2020 - Sep 202110 months. It's an absolute joke how terrible Comast service is. Hicatlusainc. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. Contact Information - Comcast Reddit and its partners use cookies and similar technologies to provide you with a better experience.