Effective Wednesday, June 1, 2022, concerts and events at First Avenue and associated venues will no longer require proof of a full course of COVID-19 vaccination, or proof of a negative COVID-19 test. Critics called this fact a great achievement, especially in the conditions of total distrust of users, which was observed in 2013-2015. Depending on the venue, our ADA policy differs. I will not be using either Stubhub or AXS ever again. This cost is called fees and it is at the expense of these fees that the management provides technical support for the service. Customer Reviews are not used in the calculation of BBB Rating. Regional day tickets: Discover Germany's regions by train | DB - Bahn A variety of tests will be accepted, including from the Minnesota Dept. Then I applied for my PA pass so that I can have a carer with me (without which I would be unable to access the event). BBB Business Profiles may not be reproduced for sales or promotional purposes. Proof of vaccination may include a physical card or a photo of a complete vaccination card that matches the patron ID, or digital immunization records such as Docket or Clear. The service is very convenient to work with, but sometimes you can see already sold tickets in stock. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS Ticket Reviews - Is AXS Tickets Legit & Reliable? The Company prohibits employees and patrons from wearing or displaying, while on company property, any text or symbols that are designed to, or have the effect of, harassing, demeaning, intimidating, or threatening any person or persons. Well thats a bummer. I updated my Paypal details as requested and have still not received payments although they are claiming they paid into Paypal on the 31st March. However, these sites usually do not offer refunds if the buyer cannot make the rescheduled date, so ticket holders are then told to resell their seats (benefiting the resale site twice over with its selling fees). As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. Age limitations are determined by a variety of factors, but are usually decided by the performers management. Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Hinsichtlich der Busverbindungen BBB Business Profiles are subject to change at any time. Those refunds do include the various fees, too, except for postage if the tickets were mailed. AXS_UK Reviews - Read Reviews on Support.axs.com Before You Buy If youre seeing this message it means tickets are already on sale, however all available inventory has been sold. I bought tickets to see Breaking Benjamin and Papa Roach.. Then just a week before the show Columbus Ohio made Covid shots mandatory. Had anyone received their refunds for cancelled shows? Semesterticket FAQ Ja, ABER nur noch bis zum 30.09.2019! For up-to-date show information, visit our calendarHERE. Lack motivation? If you do not currently have an AXS account you will be . Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. if problems" but provides only a "no reply" email address as far as I can tell. On April 1, 2023, I received an email from Stubhub that the tickets had been transferred to AXS and that I had to download the AXS app to obtain the ** code/tickets. For more information, please see our Refunds will be available for performances that are already canceled, such as the Guthries Twelfth Nights dates this month. I asked for a refund. It is worth remembering that you do not need to believe all the negative comments in reviews and accusations of fraud. First Avenue, 7th St Entry, Turf Club, and Fine Line are primarily general admission, standing room only venues. During this period, the platform has achieved a lot. Eventually, though, those of us who had tickets to concerts and other events now sidelined by the coronavirus will have to figure out if, when and how to get our money back. Without registration, you will not be able to make a deal. StubHub and several more of these sites are also currently offering fans 120% credit toward future purchases instead of refunds for canceled shows. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. If you are a ticket seller, then before you start working, you need to fill out the following form: It is necessary to fill out the questionnaire for several reasons. Check this box to Sign in, How to buy cheap NBA tickets with no service fee, How to buy cheap NFL tickets without a service fee, How to buy cheap NHL tickets with no service fees, How to buy cheap sports tickets without fees, The service support service is recognized as one of the best and operational, Very flexible system of work and cooperation with clients, Active work to prevent the sale of counterfeit tickets, Sometimes there are problems with ticket delivery. The company earns money by including the service price in the price of tickets sold. I am now discussing this matter with trading standards. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Mehr Infos unter So I guess I'll be leaving one devastated child at home. I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. Das Studierendenparlament hat in seiner Sitzung vom 16.04.19 beschlossen, die Strecke Saarhlzbach-Trier und zurck wieder aus dem Semesterticketvertrag zu lsen und das Ticket damit 9 gnstiger zu machen. Today AXS is one of the companies that have the highest protection against fraud. If your item is a pre-order item, please check our website to verify when we anticipate this item will be in stock. AXS is a legit reliable and safe service, so the companys employees speak openly about fees without hiding them. Terrible customer service. This should be illegal. Below you'll find an important update on COVID-19 and your events. I did all of this. It is totally impossible to speak to anyone that doesn't tell you complete lies!!! Had anyone received their refunds for cancelled shows? This website is using a security service to protect itself from online attacks. Our changing barcode system ensures that the tickets cannot be copied or shared illegally on any other websites. First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. Children under the age of six can travel for free. E-mail address is required to create an account. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. How do I get a refund for classic hard stock tickets? The client should not be afraid that the server will monitor all his actions using a Facebook account. There are advantages to buying tickets now. Many buyers were dissatisfied, many did not want to wait in line for a refund, demanded the return of funds immediately. Absolutely ridiculous. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. Chris Riemenschneider I was told the link I clicked to buy the tickets was to buy tickets from the event promoter/artist directly, rather than through AXS. Health experts: Reopening businesses in Minnesota will spread COVID-19, but how much? Nope. burnet cisd athletics tickets; duck blinds for lease california; why do they cover f1 cars after crash; Gallery. BBB is here to help. The service also thoroughly checks ticket sellers. He fixed my problem instantly and made a disabled girl extremely happy. Georgios is probably the most efficient and helpful ticketing agent I've ever come across. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. No phone number available to call them. First Avenue Productions is committed to providing a respectful and inclusive environment that is free from harassment and discrimination. You can also write your message as follows: If you prefer to send an email to the support service, then first you will be asked to choose a country, since the service branches are located in different countries. No solution offered by your team. Find out how we combat fake reviews. Saturday, Sunday & Bank Holidays days your question is unlikely to be resolved very quickly. !!! E-mail: There have been moments of profitability and decline in the history of the service, for example during the coronavirus pandemic. Application for financial support Leistungen fr Bildung und Teilhabe (Regionalverband Saarbrcken), Information about financial support in the programme Schlerbefrderungskosten (Regionalverband Saarbrcken), Social Welfare Office (Sozialamt) and Jobcenter, Television and radio broadcast services fee. How much does AXS charge to sell tickets? Datenschutzerklrung. Yes, this service is only available for those who have already become a customer of the service. You may bring a small bag with you to most of our shows. Customers complain about transaction failure situations; sometimes payment is difficult to make for technical reasons. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. 425 W 11th St #100 Los Angeles, CA 90015-3467. My sister and I were very excited to see Muse. It is problematic to make a refund to another card. . Try Now Rate us and Write a Review Always check the event page on our calendar for full details. You can request a copy of your Minnesota vaccination record HERE. After completing the account information, you may buy, sell or manage any seats in your account. Thanks for signing up for the event guide! This is confirmed by several experts. These policies will be outlined on the event page on our website and communicated to ticket holders via email prior to the show. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Ticket refunds: Rules and one surprising tip for postponed concerts and You cant speak to anyone and get held in live chat queues for ages. International credit cards cant be used to purchase resale tickets. Many people trust this company because the service has been around for 10 years. Hope we can make our event . She resolved the issue so quickly and was very kind and polite! PSA: Be careful using AXS when purchasing your tickets Anything discussed is confidential, and the services are usually free. Official Tickets and Your Source for Live Entertainment | AXS.com The tickets I have are not real tickets, cant sell them cant use them. The service offers a very convenient familiarization system: you can see the layout in the hall or at the stadium. (United States) Canceled events: Most events that are outright canceled without any plans to reschedule will automatically be refunded to the credit card used to purchase your tickets. How can I get a refund? 2023 First Avenue. International Association of Better Business Bureaus. Reddit and its partners use cookies and similar technologies to provide you with a better experience. x, Footer.languageSelector.ja-jp.greeting Patrons can also get credit for upcoming performances in lieu of refunds which is especially ideal for the nonprofit theater companies being hit hard by the quarantine. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets." - LiveNation [deleted] 3 yr. ago bterps 3 yr. ago They could benefit from fans pre-purchasing tickets during this downtime. Five star +!! Read more about them (available in several languages) at the ZKE: Zentralen Kommunalen Entsorgungsbetrieb. Its up to the promoter, artist, or team if you can sell tickets or not. C2C have a non-return policy and non-resale policy until 2 weeks before this event - causing us huge financial strain. Some venues and artists are offering refunds to fans who want out in the meantime, but mostly these tickets are still valid and not voidable. Concert tickets only usable with a mobile app.Update: an expected rubbish reply from AXS. Friends have 2 days to decide whether they need tickets. This business is in an industry that may require professional licensing, bonding or registration. Crappy buisness practice!!! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The companys management also officially declares that All tickets sold on AXS.com And the ASUS app, including standard tickets and resale tickets, are 100% official and guaranteed authentic. Concert tickets are still being sold to gigs as early as the beginning of next month, and new concerts are being announced for the summer and fall. You must add a payment method to your AXS account, and following verification, will be paid within 10 days of your event taking place - this can be paid via PayPal or to your bank. I was sent a letter to contact customer service to receive a full refund. Front row or on the aisle? Cookie Notice On the AEG-owned AXS' website, though, a Help Center page states that "if your . Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. Not sure when Louisville was cancelled AXS (for Detroit) doesnt even have a phone number to call, and I emailed them on Sunday for any update. I tried to buy insurance after the fact but . One of them is the OS blocks large volumes of ticket purchases by computer programs that are often used by ticket sellers. THE DEPOT: Located next door to the 7th St Entry. Fans wait for hours only for all the tickets to be sold out instantly. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I found it astounding considering the size of the event & how many people they must be dealing with. If available, youll see the option to get tickets with AXS Official Resale on the event page. There were 43 people in line before us. I think given I have purchased the tickets I should be able to have a way to download or share it. 10.00 Uhr bis 18.00 Uhr, Sobald Sie die Vorschaukarte anklicken, entsteht eine Verbindung zu Google mit der Akzeptanz deren Datenschutzerklrung. If these dates are postponed or canceled, the same rules will apply for refunds as listed above. There are still many cases when the buyer was not returned the tape in a similar situation. March 17, 2020 - 12:37 PM. Upon receipt, we will ship out a replacement item if available. 9.30 Uhr bis 15.00 Uhr, Donnerstag But was sold the worst possible tickets right at the back of the stadium?? 30 days later and still no refund. For information about travelling by bus and Saarbahn in various languages, please visit: Unterwegs im Saarland. By purchasing tickets directly from AXS (the official event ticketing provider), fans can eliminate the risk of purchasing tickets that may be considered lost, stolen, or counterfeit. Due to the concert finishing the ticket was removed from the App and I had no order number to prove I bought a ticket which is where Richard saved the day! In 2021, the service turned 10 years old. Your shipping information will include a tracking number for USPS. As for the refund in case of cancellation of the concert, the full amount will be returned to the buyers card. Online store sales are final. Independently of the personnal use they do of the Semesterticket, all students pay the same amount for it, and have the same claim of fullfilment of the prestation. Additional information | Landeshauptstadt Saarbrcken In Germany, sorting household waste, recycling and reducing waste are very important issues. For tickets bought in person with cash or debit card, refunds must be sought . The companys executives declare that they are supporters of a transparent system of fees. I assumed I would have to sell it but no help offered we unfortunately lost my sister who I purchased the gift for. Gatian at AXS ticketing queries has been amazing! Please visit our help page or contact customer support for assistance. Many customers like how the service staff solves their problems: quickly and politely. found at the bottom of this page. As mentioned earlier, the number of fees varies greatly, on average it can be from 20 percent of the ticket price. This is a multi-location business. Any items left in coat check or lost and found over 14 days will be donated. I sold 4 tickets to an Elton John gig at the O2 last November, the show was 3 weeks ago. The action you just performed triggered the security solution. the cottages at tucson resident portal; 2021 iowa custom farm rates; biggest human skeleton ever found; Blood Donation. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.114 Safari/537.36 Edg/103.0.1264.49. Most often (if you study the statistics of all the leading ticket sales companies in general), ticket sellers, as well as hackers who control various computer programs, try to carry out fraud. When an AXS profile is created using Facebook, the service requests some basic information (for example, preferences, interests). First Avenue proudly uses the United States Postal Service for all shipping within the United States. One suggestion you may find surprising: Now actually could be a good time to buy tickets to an upcoming event even if theres a chance of it being postponed. As a rule, the companys employees identify potential scammers even before the purchase and sale transaction is completed. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. Tired? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is the subreddit for and by listeners of Crooked Media podcasts like Pod Save America (formerly Keepin' it 1600) hosted by Jon Favreau, Jon Lovett, Tommy Vietor, and Dan Pfeiffer. The site owner may have set restrictions that prevent you from accessing the site. Click to reveal If your event is canceled and not rescheduled, you'll need to send your tickets back to the Ticketmaster address below. Richard was fast and efficient in helping find my order number for a concert I could not attend and was waiting for a refund. Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. If you are attending a show at First Avenue, 7th St Entry, Turf Club, or Fine Line, contact us in the office Monday through Friday 10:00 a.m.6:00 p.m. via email info@first-avenue.comabout making necessary accommodations. 13 April 2016 at 4:01PM. If you already have an AXS account, the tickets will be transferred to your account automatically. Returning user? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Not sure why they do it. bridgewater high school field hockey; monarchy and dictatorship similarities and differences They said multiple times that it was final sale. Damaged or defective items may be returned or exchanged by emailing info@first-avenue.com within seven (7) days of receipt. We use dedicated people and clever technology to safeguard our platform. The email says "Contact us . As a matter of policy, BBB does not endorse any product, service or business. This was largely due to the professionalism of the people who work in the support service. axs ticket refund insurance Chris Riemenschneider has been covering the Twin Cities music scene since 2001, long enough for Prince to shout him out during "Play That Funky Music (White Boy)." The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. This service is legit reliable and safe, the company is trusted by millions of users. Performance & security by Cloudflare. It's all a fan needs, all in one app. Unfortunately, no. I WANT MY MONEY THAT YOU ARE WITH HOLDING. From Monday to Friday from 09:00 until 03:00 on the following day. When listing tickets, you decide how long your listing will be available for others to buy. If we talk about the dynamics of the companys development, it is very good: the service management always listens to criticism and tries to eliminate problems and weaknesses. Open the App and sign in to see your tickets. Stop the bots! Ticket holders should expect an e-mail from the site with new information. more of the story, Rolling Stones postponing tour including May 16 Minneapolis concert, Twin Cities concerts: postponements, makeup dates and cancellations, The last concert (for now) in Twin Cities was an uplifting evening at Crooners, All Minnesotans 16 and up to be eligible for vaccine on Tuesday, US Internet, Comcast make free Wi-Fi available. 2-4, customer service in Arabic is available between the hours of 9.00am and 5.45pm. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The Detroit show was cancelled on March 19, and no refund yet. Managers respond to such claims that they do not set prices and the number of fees generally depends on the situation on the global financial market and other factors. smiller501 Forumite. Fantastic service thank you Gatian ! They rob people of their money. The tickets are no longer valid and will not gain you entry to the event. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. No one uses customer data for illegal purposes.