She didn't think twice, she said, when she spent the night at her sister-in-law's house on March 26 and borrowed her Neutrogena Oil-Free . IT was so painful, possible even worse because I have eczema. i used this because i thought it was safe. I gave the pack to my daughter and she said the same thing. Terms and Conditions. My daughter also had irritation on her cheeks that were red and inflamed for several hours. Certain Neutrogena, Aveeno sunscreens recalled due to traces of cancer document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. AVEENO Protect + Refresh aerosol sunscreen. Add me please. I have also purchased them. This is awful!!! SMH. My left eye is just about swollen shut towards the inner corner of my eye. I also have used the towelettes multiple times before. So painful! Please review our Affiliate Link Disclosure for more information. wow!!! Safety Alerts, An official website of the United States government, : What a disgrace! I bought a box from Costco and have a chemical burn on my lower lip . "Contact Dermatitis." 'Failure to Warn': Neutrogena Hit with Class Action Alleging Makeup Accessed 7 May 2018. Eyes are now slightly blurry. Sunscreen recall: What the finding of a cancer-causing chemical in I stopped buying the product after each use I received a rash! Johnson & Johnson issues voluntary recall on popular sunscreens Please add me. Not happy with what these cleansing Wipes have done without a warning! They are red and inflamed. Even worse, when a long-trusted product uncharacteristically leads to an adverse reaction, it can hurt both emotionally and physically. How do we add to this list?? This is horrible! Please add me. I recently purchased the grapefruit wipes and on the first use my skin started burning intensely, especially around my eyes. February to June and still require medication to prevent itching and hopefully eliminate redness. This has happened to me just over the last 4-5 months! After months of not using them, my dear husband put a travel pack in my stocking not knowing what I had experienced years prior. NEUTROGENA Cool Dry Sport aerosol sunscreen. I have experienced tingling and i thought that was normal. Please add me. Add me to the list. Their products use to be nice , they have cheapended the quality of all their makeup products as well . Product . Wondered if someone else was experiencing this problem. Because the package repeatedly assures consumers that the Class Products are gentle and safe, and contains no warning to the contrary, a reasonable consumer would infer that there is no possibility of adverse consequences associated with using the Cleansing Towelettes, the complaint reads, alleging Neutrogena knew or should have known its products could be harmful. See list of stores. Consumers should stop using the affected products and follow the instructions set forth below. Advised me to not use anything on face, prescribed 2 oral medications, one body cream. My face is so red and puffy and it hurts so bad! When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. I bought a new pack of the wipes and when I used them, I noticed a rash developing around my mouth, nose and under my eyes. Product Recall FAQ - Sam's Club Wont use anymore, sad, Please add me I guess Ill have to switch brands now. I have a very serious chemical burn on my face. Carol Goodrich, director of global media relations for Neutrogena's parent company, Johnson & Johnson, provided the following statement in response to Allure's inquiry for this story: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. Burning, itching, scaly, swollen and irritated skin. This in fernley nevada, Your email address will not be published. I thought this only happened to me! Some samples of the affected products, all spray-on sunscreens, were found to contain low levels of benzene, according to Johnson & Johnson, the parent company. So trusting the name of Neutrogena I started using these daily. A few days ago I used them at night and woke up the next morning with a rash all over my face, looked like I was sunburned and my eyes were swollen. Neutrogena customers have filed a class action lawsuit against the beauty company, saying that a range of Neutrogena cleansing towelette products can cause burns. Rash and itch continued down my face, continued using wipes. I also broke out with a rash from their wipes. I thought it was the makeup at first but after going to an allergist & testing my products I later found out its from the neutrogena makeup remover wipes. Try our line of sunscreen sticks and sunscreen sprays for easy application. jollie I thought it was just me!! Im so glad I put two and two together and figured out it was these wipes! Or did mine. Add me also I have 4 containers unopened afraid to use them. Ridiculous burning! This website is not intended for viewing or usage by European Union citizens. These products need to be OFF the market!! Karmas a bitch, Neutrogena! Thought I was allergic to the ingredients, Add me please ! https://topclassactions.com/wp-admin/admin-ajax.php, Neutrogena Class Action Lawsuit Says Cleansing Towelettes Cause Burns, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review. Like it was raw, eyes would burn but would flush with water to stop the burning. "DO NOT USE these make up wipes Alyssa has been using them for months but yesterday opened a brand new pack to use and This Happened!!" Kim LaCapria is a former writer for Snopes. Neutrogena Addresses Skincare Products Causing Skin Reaction Comments Internal testing identified low . But I just re-purchased them and now I have a chemical burn on my skin either theyve changed an ingredient, or my skin has changed. Defendants were aware, knew, and were noticed that the Cleansing Towelettes created a substantial risk of skin irritation, rashes, burns, scarring, allergic reactions, disfigurement, and other injuries, the lawsuit alleges. Neutragena has always been known for their gentleness. Neutragena WAS a brand I could trust, but not any longer. I just returned from a cruise and the same thing happened. Stinging, burning, inflamed skin once again but this time it was so bad I had to put ice cold washcloths on my face to stop the pain. Crazy! Possibly allergic. Meanwhile it is its been couple weeks and my lips are peeling and the skin around them are dry and cracked my neck has hives, it is miserable. I have sensitive skin! I was burned by using these, after a while I figured that it was burning me, and I threw them away. Actually had to stop using their products all together because it was irritating my skin. I wanted so much to trust the Neutrogena brand facial cleansing towelettes. Furthermore, reactions to any substance used in skincare products can be highly personal, and a substance that irritates the skin of one individual can potentially be tolerated by a majority without incident. It used to feel like just water with a light soft moisturizing residue left behind. Copies of these filings are available online at www.sec.gov, www.jnj.com or on request from Johnson & Johnson. If you have the affected Neutrogena and Aveeno products at home, stop using them immediately and dispose of them according to your area's aerosol recycling policy. Its simple if you have a reaction to something stop using it not go and file a frivolus lawsuit. I try using them and burned my skin but I thought since my skin is sensitive that it was just me. February 08, 2023. Burning sensation, irritation My dermatologist directed me to stop using all makeup and treat the area with hydrocortisone. I noticed irritation the burning sensation and redness from the product when removing my makeup! Neutrogena. Feels like they are burning and after i rinsed them out it felt like i had something in my eye. If you need help purchasing a product directly from Allure, go to our FAQ. Please add me Ive used them a couple times times and they burnt my face . ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. After contacting them they claim their items do not cause this but they do and I have pictures to prove the damage! Add me, please. Doesnt matter if I use the night time purple pack either. My eyes are red and swollen, bad burning feeling, very dry skin and my face is now so dry its peeling. Lead plaintiff Jaimie Potts originally filed the Neutrogena wipes class action lawsuit in California federal court in April 2020 after her daughter developed a rash, peeling skin, and a burning sensation from using the towelettes, even though she used them correctly. It is 6 AM here in Chicago and I just woke up because my eye was BURNING! I forgot to add that Im going on a week of not using them and it is still red swollen and itchy! My eyes are red and swollen, bad burning feeling, very dry skin and my face is now so dry its peeling. i use this product from walgreens and that Neutrogena burn my skin so back and I had facial disfigurement my face so bad looking, Please add me I bought this for my daughter and more than once it made her skin red n hot. I have used several different Neutrogena products, including makeup remover wipes that are not as described or advertised. My eyes burn from the product. Interested I just received a recall notice on their product a year after the incident. Will no longer be using: I have used Neutrogena product for at least 10 years and a bought a multipack from Costco and noticed every time I used the wipes my face would get really red then, one time I had lipstick on and was cleaning around my lip area and neck and woke up the neck days and my lips were swollen and neck was Al red and blotchie. I had terrible reaction and had to go to a dermatologist. This content can also be viewed on the site it originates from. I am going to the walk in clinic in the morning. Due to the use of these wipes i have chemical burns on my eyes. Had experienced burning sensation on my eyelids, Please add me, Yes their neutrogena soap made my face it and dry out really bad. I had a burning feeling and skin peeled around my eyes using these towelettes. According to Neutrogena.com, ingredients for Neutrogena Makeup Remover Cleansing Towelettes are as follows: Water, Cetyl Ethylhexanoate, Isostearyl Palmitate, Pentaerythrityl Tetraethylhexanoate, Isononyl Isononanoate, Cyclopentasiloxane, Hexylene Glycol, PEG-4 Laurate, PEG-6 Caprylic/Capric Glycerides, Sucrose Cocoate, Carbomer, Sodium Hydroxide, Benzoic Acid, Dehydroacetic Acid, Phenoxyethanol, Iodopropynyl Butylcarbamate, Fragrance (EU 1279). I had flushed them with cool water and went and got my eye mask out of the fridge to help with the swelling. I feel bad. I could not wear makeup for days. They burned and caused redness around my eyes too. Top Class I was not a regular user if this product and my skin was fine before I used them. Thank You! Parents are desperate after baby formula recall wipes out supply - CNN I didnt connect the two until I read this! You have so many choices when it comes to safe sunscreen. Plush the putter corners of both eyes are RAW and the lids are red, raw, and swollen. I thought it was only happening to me. I have red bumps all around my eyes, my skin is so itchy / sore and my face is starting to peel. Ive had a lot irritation from using them, especially being a contact wearer. Will never buy again. Make up and feeling normal is so hard now since half of my face is red. According to the suit, these products are labeled with claims that theyre ophthalmologist tested, dermatologist tested, allergy tested and [g]entle enough to use around sensitive eye area, even for contact lens wearers. Such statements, the suit says, have led the reasonable consumer to believe the makeup removers are approved by professionals and are free of allergens. I used these and had burning and red marks on my face. I used to be in love with my ponds wipes but I think they changed the formula recently. Please add me. The package is very misleading. When I use that to take off eye makeup, my lids burn and I have to rinse with water. At first I thought it was other products I was using so I stopped using everything all together. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Ive experienced many of the same reactions as the others commenting. I used to use these wipes but they are too harsh. After buying and returning makeup for 3 months, because eyes were burned from makeup remover towlettes and old dry mascara pulled eyelashes out, eyeliner bad caused eye infections, creams old, etc etc walgreens admits all make up and I mean all makeup is old and dry. I have used these wipes for years and I didnt realize they changed them. 4.4. Please add me. The reader is cautioned not to rely on these forward-looking statements. Information can be found through your local waste management services. Neutrogena - Norwegian Formula Moisture Wrap Body Lotion 15.20 fl oz. User Agreement and Privacy Policy and Cookie Statement and Please add me, I thought it was just a reaction with my complexion. BuzzFeed. I had to stop using Neutrogena cleansing wipes because every time I used them, My face got red, then peeled and felt a bit itchy and irritated. Humans around the world have daily exposures indoors and outdoors from multiple sources. FAQs | Neutrogena