We asked Aaron to address the issue the day before, and he did nothing to make sure we were okay. Ocean Riviera Paradise | Groupon As an example, Hyatt offers a consistent standard as all 19 Hyatt resorts in Latin America have arranged for complimentary on-property COVID-19 testing through the end of May. more. The seamless testing experience provides PCR results within 24 hours and antigen results within 30 minutes. Prices were accurate at the time this article was published but may change over time. For your information, this resort is quite big, but it is easy to get around especially with the trains. At Atlantis, guests may visit the worlds largest open-air marine habitat, play all day at the included Aquaventure water park, enjoy beaches and golf courses, onsite dining and so much more. More than 100 Resorts Around the World Offer On-site Covid-19 Tests On arrival we were offered a sales pitch which we kindly rejected but were also then told to bring our own bags to the room. My favorite things to do while in Playa del Carmen, This is the version of our website addressed to speakers of English in United Kingdom. Nayara ResortsCosta Rica's Nayara Resorts has launched on-site testing at all three of its properties. Recommendations are independently chosen by Reviewed's editors. Being in a new country is terrifying as it is, and being treated with no customer service and told to run around the resort by the manager here Aaron Alcocer gave me no hope in us getting back home. The Waldorf Astoria Los Cabos Pedregal in Cabo San Lucas, Mexico, is providing on-site antigen for $30 per test and PCR testing for $220 per test. And to our servers: gracias a Carlos, Elizabeth, Sergio, Esteban, Miguel, Adolfo, Sarain, Alexis y Onecimo. Response from Ocean Riviera Paradise. Gracias a Julio y a Jose Salvador. If you travel, do so responsibly and only visit venues that meet your own high standards. Bahia Principe Hotels & ResortsBahia Principe Hotels & Resorts will offer guests the viral antigen test free of charge from Jan. 23 to March 31 or until regulations regarding the CDC reentry requirement change. Credit: El Beso Adults Only at Ocean Riviera Paradise All Inclusive (Montreal, Canada), poitrasrenee (Martintown, Canada), Flight interruptions and passenger rights. Two water bottles per room per day at best is not adequate for people to be hydrated properly and healthy. On our first night we went to the buffet and most things were barely edible. Answer Hi how much does it cost for a Covid test at Ocean Riviera Paradise ? Along the Riviera Maya, Fairmont Mayakoba is one such resort where guests can feel confident with online complimentary antigen testing available for guests staying three or more nights. The company's resorts in the Caribbean and Latin America are offering complimentary on-site Covid-19 testing through May 31 for guests traveling to or returning to the U.S. Restaurants took turns being closed each night, sometimes the buffet closed which made for insane wait times at the restaurants as they were all first come first serve and did not allow reservations at any point except for the Japanese restaurant that also closed in rotation. EllDeeKay Its reserved exclusively for special occasions. No one should have to go through what my family and I went through.More. These are things that vacationers need to know as they bring their children to stay inside of these unhealthy rooms. Ocean Riviera Paradise Questions & Answers 12,201 Reviews Ranked #104 of 333 Hotels in Playa del Carmen. This attitude will eventually catch up to them. Discover genuine guest reviews for Ocean Riviera Paradise All Inclusive along with the latest prices and availability - book now. The Bahamas'Atlantis Paradise Island will offer complimentary Covid-19 rapid antigen testing by clinical technicians and registered nurses at the resort's Beach and Royal Towers for guests of all ages. Palladium Hotel Grouphas launched on-site Covid-19 tests at its properties in Mexico, the Dominican Republic and Jamaica, including at its Grand Palladium Hotels & Resorts and TRS Hotels brands. See all questions (2605) Browse nearby. Covid Vacation - Review of Ocean Riviera Paradise - Tripadvisor PCR tests are also available to guests for a $150 fee. Ocean Riviera Paradise All Inclusive Carretera Federal Chetumal Cancun KM 296, Predio Montecarlos Lotes 7, 7-1 y Predio Punta Bete Lote 15-5, 77511 Playa del Carmen, Mexico - Good location - show map Good 922 reviews Free WiFi 8.3 +45 photos Ocean view Garden Swimming pool Free WiFi Terrace Balcony Free parking Bathtub Air conditioning Atlantis Paradise Island Bahamas: Two free rapid tests per room; additional rapid tests are available for $20 each. If you a steak lover, this is the best to be super tender. We travelled with my elderly mom and this feature really was a plus. On Cat Island, Shanna's Cove Resort, Rollezz Villas Beach Resort. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The resort is offering on-site antigen and PCR testing, at $50 and $125, respectively. Sometimes you head for a corner of the world where luxury resides in a surprisingly approachable way. The Conrad Punta de Mita, located along Mexico's Riviera Nayarit, has launched on-site PCR and antigen tests for a fee. Do the they do the covid test there and how much is it? The front desk staff are only interested in upselling. Stay at this 4.5-star luxury resort in Playa del Carmen. Received massages at a spa 80 minutes of pure bliss! Ocean Club Resorts, Turks & CaicosOcean Club East and Ocean Club West have partnered with local diagnostic laboratories to provide on-site Covid testing at the Ocean Club East location. This is not the way to treat guests who regularly travel to H10 hotels with privilege status. The new regulation does not apply to travelers returning from Puerto Rico or the U.S. Virgin Islands. Hotels and resorts across the Caribbean and Mexico raced to launch on-site Covid-19 testing, as well as no-cost or discounted quarantine programs, after the CDC unveiled a mandate requiring all inbound U.S. flyers to show proof of a negative Covid-19 test prior to departure. Playa Hotels & Resorts is offering complimentary Covid-19 antigen testing at all of its resorts across the Caribbean and Mexico, including the Hyatt Zilara Cancun. One small disappointment is that we found out that the Chill Out (Terrasse bar Privilege) is closed to the public. They don't do the covid testing but I think they arrange it through a local clinic. If he worked in my company, I would fire him on the spot. We asked Aaron to address the issue the day before, and he did nothing to make sure we were okay. If he worked in my company, I would fire him on the spot. Info about Planet Hollywood's plans are here. In an effort to evaluate my displeasure to senior management, I requested a meeting with the Director of the resort to discuss suitable non-financial compensation. Atlantis Paradise Island Bahamas: Two free rapid tests per room; additional rapid tests are available for $20 each. Tests cost $55 per person, but the properties offer a $120 per person resort credit (on minimum three-night stays) to help offset Covid-19 testing costs required to travel to the island, and the credit can be applied to on-site rapid Antigen testing. We have visited Mexico and the Riviera Maya for the last 15 years (apart from last year due to Covid) and have stayed in many hotels for Christmas & New Year and during the summer break also, so i think i can give an honest review on this hotel.Check-in,wasnt too bad took about 30mins.Room,Absolutely Terrible, smelled very damp, mould was showing through the touched up paint work that was trying to hide dark patches of damp and mould, de-humidifier running 24/7 keeping you awake most nights, humidifier needed emptying 4 times with-in a 24hr period so that will give you an idea on how damp and mouldy the rooms are.Food / RestaurantsNot the best, Ive had a lot better, mostly cold food even when you are 1st in the restaurant, waiting time for food in other restaurants on site could up to an hour then once received the food was not nice at all, we booked the privilege package and that was not worth the money, privilege restaurant was terrible, long waits for waiter, food not what you ordered when it finally arrived, gave up on that restaurant after a couple of days and then used Buffet Restaurant.COVID Safe (NOT)There were a lot of people walking around the reception area without face masks on at all, a lot of people that did wear face masks in Reception or Restaurants only had them covering their mouths only, some just wore them around their chin.I did not witness any staff member requesting people to wear their masks correctly during my 2 week stay SUMMARYOur room was damp and mouldy, it was a Health Hazard, tried to contact our TUI Rep from 23/12 until 27/12, Rep was off sick and nobody available to speak too for help, sent TUI a number of messages and emails requesting urgent help with this "Hazardous to Health" Room and im still awaiting a response to my emails as of todays date 09/01/22, I ended up dealing with the hotel assistant manager myself "OSCAR" who was very UNHELPFUL and offered me a room in the same block with same health issues, I ended up taking a video of my room showing all the damp and Mould issues using a dry brown paper bag to show up the damp on bag when i wiped it down the wall in our room, all our clothes in the wardrobes were damp and starting to smell, I then tried to contact the Direrector General of this hotel "Pilar Gomez" on linkedin and sent her a message, I also sent TUI another email detailing my findings as a H&S Advisor and pointed out the dangers of staying in this mouldy room, once i gathered all this information i showed Oscar the assistant manager at the resort and i informed him of my intensions to leave the hotel and request a flight home by TUI, He then got VERY RUDE and unhelpful and demanded i speak to my own TUI Rep who was not available, I did try and check into another hotel at this stage but unfortunately all other hotels were fully booked up!!! El Beso Adults Only at Ocean Riviera Paradise All Inclusive Carretera Federal Chetumal Cancun KM 296, Predio Montecarlos Lotes 7, 7-1 y Predio Punta Bete Lote 15-5, 77710 Playa del Carmen, Mexico - Great location - show map 7.6 Good 599 reviews We enjoyed El Beso. Litibu, Nayarit. Belmond Cap JulucaAnguilla's Belmond Cap Juluca is providing on-property PCR tests, with the cost of the test covered as part of the destination's entry fee, which varies depending on group size and length of stay. PCR COVID TEST RESULTS - Review of Ocean Riviera Paradise, Playa del Nevertheless, we requested compensation for the disruption and inconvenience in our holiday. Photo by: Victor Elias Photography. The resort benefits from multiple swimming pools, one of which is on the beach itself, just a few metres from the sea, as well as lush . (Note that the Bahamas also mandate that a separate Covid-19 test occur on. Prices are the average nightly price provided by our partners and may not include all taxes and fees. As noted above, this is a decent resort with very intenative helpful staff , but don't expect any immediate assistance with your concerns from senior management. Two all-suite properties at Ocean Club Resorts offer an incredible location for experiencing the turquoise waters of Providenciales. If any additional friends or family members opt to remain at the resort throughout a guest's quarantine period, they will be granted a "special distress rate.". Flat, top view. When I was there in September of 2020 it was not a requirement of the US to have a test to get back in the country so I did not have to do one then. Guests at the Mystique Saint Lucia by Royalton and Royalton Antigua will have access to the antigen tests for an extra fee of $150 to $200, with results delivered up to 72 hours later. Had to ask housekeeping to change the sheets-which they did-but the mattress was still wet underneath. COVID-19 Testing: As part of their health and safety measures, Ocean Riviera Paradise, will be offering COVID-19 antigen tests and PCR tests at an additional cost. Additional tests available for additional charge Book via Expedia, Melia Hotels in Mexico: All guests visiting from a country requiring a test for re-entry and staying three nights or more are offered a free rapid test Book via Melia, JW Marriott Cancun Resort & Spa: Free rapid test with stays of three nights or longer Book via Marriott.com, Marriott Cancun Resort: Free rapid test with stays of three nights or longer Book via Marriott.com, Casa Velas Puerto Vallarta: Free rapid test for all guests returning to U.S. Book via Booking.com, Garza Blanca Resorts in Mexico: Free rapid test for all guests visiting from a country requiring a test for re-entry Book via Booking.com, W Punta de Mita Mexico: Two free rapid tests per room; additional available for extra charge Book via Marriott.com, Royal Sands Resorts Cancun and Playa del Carmen: Free rapid test for all guests Book via Booking.com, Planet Hollywood Beach Resort Cancun and Adult Scene Cancun: Free rapid test for all guests Book via PlanetHollywoodHotels.com, Hotel Ixtapan Spa, Ixtapan: Free rapid test for up to four guests who are returning to the U.S. Book via SpaMexico.com, La Coleccin Resorts throughout Mexico: Free rapid test for all guests Book via booking.com, Grand Residences Puerto Morelos: Free rapid test for all guests through at least July 17, 2021 Book via Booking.com, Andaz Mayakoba Resort Riviera Maya: Free rapid test for guests returning to a country that requires a negative result Book via Booking.com, Club Med resorts in Mexico: Free rapid test for all guests Book via ClubMed.us, Velas Resorts in Mexico: Free rapid test for all guests Book via Booking.com. If you do plan to vacation during the pandemic, be sure to review the latest CDC guidelines and recommendations for travelers in consideration of your intended destination. Judith was absolutely incredible, she has wonderful customer service skills and we loved seeing her around the pool. Ask Maddison D about Ocean Riviera Paradise, Ask Josephineswe87 about Ocean Riviera Paradise, Ask Eddie-Mul about Ocean Riviera Paradise, Ask O9434CAelizabethl about Ocean Riviera Paradise, Ask RubenMrst about Ocean Riviera Paradise, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel, We compared the lowest prices from 19 websites, The Royal Haciendas All Suites Resort & Spa, We compared the lowest prices from 22 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 21 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 15 websites. We'll be in touch soon. He is kind and serviceminded! Our rooms (2 rooms in Eden building) smelled bad and was not properly cleaned. Dear RubenMrst,Thank you for taking the time to write such a wonderful review about your experience at Ocean Riviera Paradise. Mexico's Marival Resorts is offering free, on-site Covid-19 testing for U.S. guests staying three nights or longer at its Riviera Nayarit, Punta Mita or Nuevo Vallarta properties. They don't do the covid testing but I think they arrange it through a local clinic. We even offered to buy the water still no response no help, terrible service One bedlamp was falling of the wall, the bathroom got flooded when showering, we had (what looked like) poo on the wall next to the toilet. In Puerto Vallarta, Mexico, luxury boutique property Villa Premiere began providing Covid-19 testing services on Jan. 5, with guests able to purchase a PCR test on-site for $152. Hi, do they do PCR covid testing on site? If so - Tripadvisor Renaissance Aruba andGrand Hyatt Baha Mar. Its apparent that senior management here don't appreciate that gift. We arrived 5 days ago and were put in a disgraceful room which had no air-conditioning, cigarette burns in the curtains and a unfunctional shower. Ocean Riviera Paradise - All Inclusive Detailed Information Even so, its important for would-be jetsetters to pay attention to continually evolving guidelines, especially as the CDC has implemented a new testing requirement for anyone entering or returning to the U.S. To use our mobile site, please enable JavaScript. I believe the cost is $35 based on recent reviews. The Ocean Riviera Paradise is a newly-built five-star resort located on the Riviera Maya seafront, very close to Playa del Carmen. Ocean Riviera Paradise All Inclusive. Guests can schedule their departure test at check-in with Atlantis' on-site testing coordination or online. The product experts at Reviewed have all your shopping needs covered. She took excellent care of us booked our restaurant reservations (at the hours we requested), arranged for special requests (for my elderly mom). when requesting a different room we were told the resort was full and there were none available for us to switch to. The following hotels are providing free testing: Casa Velas ; Fiesta Americana Puerto Vallarta All Inclusive & Spa; Garza Blanca Resort & Spa; Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only; the Hacienda at Hilton; Hilton Puerto Vallarta Resort; Hotel Mousai; Hyatt Ziva Puerto Vallarta; Krystal Puerto Vallarta; Melia Puerto Vallarta; Now Amber Puerto Vallarta; Secrets Vallarta Bay Puerto Vallarta; Sunscape Puerto Vallarta Resort & Spa; Velas Vallarta.