Scan this QR code to download the app now. Please check your email to confirm your subscription. However I'm not sure I want to lose whole days doing even that at this point; PayPal will surely find yet another reason to reject those too as they have with everything else, even if they explicitly say they will accept it. Enter: Government-issued document. What about alternatives? You are viewing the PayPal Community Archives. Theyll often want to see a separate document. Tap Money in Google Pay . Leave the Archive. For example, if you're applying for a driver's license or state ID, a bank statement may have served as the sole example of proof of residency in the past, but the recent use of Real ID has led to applicants needing to show at least two documents verifying residency. Before sending us anything, please be sure that your document: Proof of identityThe following is a list of acceptable documents you may provide: Proof of addressThese documents must be dated within the last 3 months to be considered acceptable: Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. But how many Kenyans receive utility bills in document form? WebProof of Business Address. Your identification documents will help us validate your information, ensuring that you are the rightful account owner. If you do need an original paper copy rather than a printout, you might well still have the option online to request a paper statement. That constitutes proof of address and will work for almost every case. and our There is no excuse for what is happening: PayPal is punishing those who have done absolutely nothing wrong, who have never broken either the law nor their terms of service, who have shown only good will and fully played by their rules something no institution with a speck of professionalism would ever do to their clients! Several more weeks have passed. So I got dressed immediately, did the one hour walk through cold and rainy weather between my home and the bank I use with PayPal, and got a statement. This includes things like mortgage statements, water and electric bills, rental contracts and property tax statements. Learn more and manage your cookies, Fix transaction and account related issues, Join the discussion with PayPal customers, Get help with using any of our PayPal products, Find out how PayPal works for your business. The letter usually is brief and contains your name, address, date and a sworn statement that you're providing accurate information. If all of the bills are in your husband's name then you can send in a copy of a card or bank statement in your name instead. By then, your account will be temporarily limited, and you cant send or withdraw money. I believe PayPal absolutely needs to make their criteria more lax, and be much less paranoid with their verification process! I'm sorry if this sounds confrontational, but right now I'm sincerely at the end of the rope with PayPal, and I'm sure anyone who's read the previous posts can see why. Dont forget to inform your bank, your insurance providers, and so on. Your name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. Sometimes, your name just isnt enough. Any proof of address thats very old probably wont be accepted. Now, back to the proof of address problem. Wondering if it's safe to use PayPal for your international money transfer needs or more? Proof of Address want share latest blog post in this section for our best users. By Type (6) And potentially, youll must asked for two different pieces of proof of your. For some important official tasks, like opening a bank account or registering at the DMV, you may well be asked for proof of address, otherwise known as proof of residence. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. Then you dont need to update anything. Problem with account identity verification. So far I haven't received any word from them in 10 days, which feels like a bit more than a few working days. Yes. Eventually they said they'd note one another to see if there's anything they could do, which was the typical tactic to get rid of me without absolutely anything changing. Log in to view your Analytics, AdSense & PayPal stats. If you decide to use one you had downloaded before, make sure its not older than 6 months. Provide them your bank statement that also a proof. For proof of address, PayPal asks for a utility bill, bank or credit card statement, or a government-issued document in your name. Because It helps them confirm that youre telling the truth about who you are and where you live. If you're not already signed in to your account, sign in now. If you don't have a bank account or debit card, you can still verify your account by providing proof of identity. A proof of residency letter, or affidavit of residence, is a sworn statement that a person resides at a specific address. The first staff member I called told me to go to my bank and ask them to print out a written statement, guaranteeing me that this will work and they will lift the restriction once they receive it. Then click Next. If to most people that term means somewhere between 3 to 5 days, for PayPal this term represents a month. Itll generally take the form of a document from a reputable service thats recently been sent to your home address proving thats the address you actually use. If you've had a recent name change, expect to show proof of that when you present the bank statement. Proof of Address that create documents for proof of novelty use. All documents must be dated within the last 12 months. Rules also differ about how old these documents can be. ##", "APT.##" PayPal has a fixation with those sorts of ridiculous details, so they're the ones demanding me to know what this must look like. I can see that @kernowlass has kindly provided you with a list of accepted documents. Privacy Policy. Proof of address is one step in the verification process. So yes, one simpler option is to visit your bank and request your account statement. Well use cookies to improve and customize your experience if you continue to browse. Once youre logged in, click on Registration, then select Reprint PIN Certificate. There are plenty of secured credit card products offered by banks. Hang on, because were going to explore the remaining options in a bit. Problem is, the employer needs proof of address. Takuto, ok you are ok..As long you never had a bad account , 99.9% they will link it. Thank you Kernowlass. The following is a list of acceptable documents you may provide: Government issued ID, such as a driver's license or passport Employment authorization card I would appreciate some input from other users, and if possible a member of the staff looking into this as well. That might prove harder if the bills arent in your name, and/or if you dont work. While providing a recent bank statement can serve as a proof of residence for many purposes, the organization requesting the proof may not accept that document on its own or may prefer something related to your housing. I submitted one that I had downloaded a few years ago. I have registered my PayPal account in Singapore but I am now residing overseas. Takuto, why where you limited? Other steps include uploading your photo and ID, and verifying your credit card. I'm sorry if this sounds mean but I don't want others to be unknowingly put through the sort of experience I've been. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. It's definitely a relief to see all warnin Thank you for your time. A letter from a public authority, e.g. In which case, take a look through your records for some documents that youve hopefully kept on file: Itll probably take a bit longer, but another option you have is registering to vote youll then get an official letter through the mail that you can hopefully use to prove where you live. That doesn't answer my question unfortunately. Here's yet another update from today, furthering the mockery and incompetence I've been seeing from PayPal. Expired, partial, or obscured documents We dont accept invoices or partial documents. PayPal doesnt say how much money Find out more in this article. WebHi guys! Today, Ill show you one document that you can submit as proof of address in the PayPal verification process for a personal account and get through in just a few minutes! You will receive an email with a new password, which youll use to log in with. All you need is an email address. PayPal Yes. And these rules might differ depending on the type of document. Itll take you to the Basic Information tab, which will look like the one below. Bank statement | Proof of Address | Proof of Income Organizations like the DMV usually also take current government documents like a driver's license, tax return, car title or voter registration as valid proof of address. I am not told which document was accepted or rejected, and in fact I don't even now know if one was finally accepted to begin with. I'm awaiting clear instructions from PP soon, and for the whole ordeal to be resolved already. I (finally) received a new email update this morning. For Personal or Here's yet another update from today, furthering the mockery and incompetence I've been seeing from PayPal. I'm sorry if this sounds confrontationa I'll likely only dump another dozen documents that took me hours to obtain and get scanned, only for PayPal to laugh at me with each one and say they don't care. It's common if for example you move address, change your job, open a new bank account etc. Youll only pay low, transparent fees and youll always get the real exchange rate. a court, A rental or mortgage contract or statement, A DD214 official documentation that youve left the military, An official letter from your employer or school, on which your address is confirmed. In this article, well explain what that means, and give you some pointers on the best ways to make sure you can provide it. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. It's definitely a relief to see all warnin Please see the guide below explaining what documents we can orcannot accept. Please tell me if I'm the one being unreasonable here, because I believe I've managed to be more patient than most folks would have been at this point after spending hours running across the city and scanning documents just for PayPal, and being met only with mockery in return. Bank Your bank might not send you paper statements each month, but the chances are good that you can now get a PDF statement through online banking. Proof Proof of Address Before contacting us, please check the FAQs on our Help page. Under the Amendment Form tab, tick the PIN and Basic Information boxes. I don't believe that in the year 2017 people should have to deal with stress due to such easily avoidable issues. First of all, the website and emails are full of inconsistencies and misunderstandings of terms, including the following: That being said, the story is of course not free of documents being rejected, just as I predicted; My electronic phone bill was deemed useless after 3 weeks of waiting all because my phone company chooses not to put their logo on it, whereas PayPal insists that their proof of location contains silly drawings on them, even when all of the written info is clear as daylight. WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. I've already submitted everything PP asked me to, and even the form tells me there's nothing new for me to do right now. Your passport, for instance, doesnt have your address on so its proof of ID, but not proof of address. Does this message mean the system may add even more restrictions, or are they referring to the same ones being reconfirmed? Jesus Christ 1999-2023 PayPal, Inc. All rights reserved. I'm having concerns regarding one of the procedures Paypal seems to have introduced for users. Is it FDIC insured? Alternatively, click where its written: Click here to download PIN certificate to download it directly to your device. A proof of address document such as the back copy of NRIC or utility bill or bank statement or any other government document under your name. I edited a document that was not my name. If the accountholders name is not registered in the business registration document, submit an authorisation letter under your companys letterhead signed by one of your directors to authorise you to operate this PayPal account on behalf of your company. Many banks and so on have a list of exactly which documents count as proof of address. In that sitmultiple proofs of addressesshowing both your old address and tuation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. We first use a National Database to confirm yourpersonal informationor yourbusiness entity. Proof of address is not the same as proof of identification (ID). If you only have an older statement on hand, you can request a more recent one to be mailed to you from the bank, or the organization may accept an electronic bank statement you've printed from your online banking website. Typo: this is on all pages - not sure why - please delete. WebOpen the Google Pay app . Government issued ID, such as a driver's license or passport, Current utility bill dated within the last 3 months, Bank, credit card, or financial statement, Any business documents/forms approved by and filed with the business's governing state. You can upload your documents online or fax them to us.To upload:Step 1: Login to your PayPal account Step 2: Go to Resolution Centre and follow the instructions on how to upload your documentsPlease note that there is a 1.28MB size limit for each document, and the maximum size for all documents is 5MB.To fax:State your email address and case number on each fax sheet and send them to (65) 6510-4576 Attn: Compliance Department. During this statutory transitional period, 3PL is operating under an exemption from holding a license and is allowed to continue to provide specific payment services.When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. One more option is the speedy method explained below. Leave the Archive. @PayPal_paula Thanks for your comment. Yes, I'm aware of that but my bank statement was rejected. Probably it's because I used TransferWise? That Even at this very moment, I don't know which of the latest documents are either rejected or yet to be reviewed. Employer-issued W2 (dated within last 12 months), Paystub with complete SSN (dated within last 12 months), Third party prepared tax documents (dated within last 12 months, and signed by third-party preparer), Screen print of EIN/TIN assigned real-time during online application, Previous year's business tax return, prepared and signed by 3rd party preparer, Current bank statement displaying truncated EIN/TIN (dated within last 12 months), Current credit card statement displaying truncated EIN/TIN (dated within last 12 months), Other government-issued documents displaying full business name and 9-digit EIN/TIN (dated within last 12 months), Government-issued business license/permit, Current Certificate of Good Standing (active status), Current bank statement displaying full business name, Current credit card statement displaying full business name, Other registration document filed with Secretary of State (for example: Certificate of Incorporation, Partnership Agreement, or comparable business registration document). PayPal is an online service that lets you easily send or receive money and pay for online goods and services. Look out for arbitrary-sounding rules, too for instance, they might accept utility bills not including mobile phone bills, or only certain types of insurance documents. The situation is pretty stressful since, to be frank, me and my mother's lives literally depends on having this account up and running; If they block my ability to receive and withdraw payments, we have no way to pay our bills or buy food, we are homeless and pretty much dead. So if youve moved since you received your last Proof In general, anything thats not on an official list might get rejected. A copy of a government-issued identity document, such as NRIC or Drivers License or Passport for the account holder. The name on this document must match the name you've registered with PayPal. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. You will receive an email with the PIN certificate attached as a document. Before heading to the government office, school or business requesting proof of residence, try visiting their website to learn about application requirements as you'll usually find a list of acceptable options. Would it be accepted? Why just why would you send me an email telling me to edit my existing address, if I am not allowed to edit my address? I'm sorry once again if my worries are unfounded like I said I don't usually deal with this kind of procedure and it's a bit stressful until I know that it's been solved. That happened to me. At vero eos et accusamus et iusto odio digni goikussimos ducimus qui to bonfo blanditiis praese. Limited Paypal - Proof Of Address Question. - Digital Point Do I need to submit documentation again if I receive a notification for my other account? If you have one, well and good. In that situation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. For instance, they might need to be less than a year old, or less than three months. PayPal Serve As Your Bank Account If you can't find a list, it's worth calling for more information to prevent an extra trip. Some people have solved this verification process within a matter of days, because they luckily had documents resembling what the PP saff expects others like me instead were forced to obtain and scan documents for months, because our banks or institutions happen to not offer what PP wants. Proof of Residency Letter (Affidavit of Residence Currently, the only way I can obtain this is a company-printed statement from Lloyds, as the firm would not accept a home-printed one, and I currently do not hold a drivers license. But if the details in your KRA account like P.O. Is it normal for identity reviews to take this long? Who takes those decisions, who establishes this criteria, who checks those documents, can I even suspect they aren't doing this deliberately to troll users? A copy of your business registration document from ACRA, Registry of Societies of Singapore or other official documentation. Heres one option. Proof of address As with using a bank statement as proof of residence, these secondary documents will need to include current address information and your name as well as not be old or expired. Further more the interface was very counter-intuitive, and I constantly had to contact staff and ask them what to do because the page wasn't making it clear, said staff also being counter-intuitive at times surely the administration can at least ask their web developers to make everything clearer and more detailed. Are my documents secure when I send them? Feel free to nudge me! The point is, such bills are not common in Kenya. Open a multi-currency account with Wise and you can verify your identity using photo ID and proof of address you dont need to provide bank account details. Once your account is open, you can start sending and receiving international payments right away. WebYou bank statements from paypal has still not able to proof certificate for each of banking anytime day of the actual bank statement from. Banks and other organizations often ask for proof of residence as a security measure. In an attempt to give a fair verdict on the situation, I'll end on the following note: Wherher or not others are likely to experience such problems depends on where they live and what kinds of documents they have available. The site said that the data was registered successfully and the staff will review it and lift the limitation "in a few working days". At the bottom, tap Insights . However, if you print a statement, the requester may require. For example, your bank statement often will need to be no more than three months old and clearly show the issuance date. Can I Use a Bank Statement As Proof of Residence? | Sapling Youll then be asked to create a new password. First, lets dig a little deeper into why this is a challenge for Kenyans. Confirm Your Identity for a Safe & Secure Transaction We accept copies of the following documents as proof of identity: When you send the documents, please make sure that the following information is visible: Note: If you've recently changed your name and your document doesn't match with PayPal, we may ask for more documentation that shows the name change. Its much easier, therefore, to update the details on your PayPal account to match what is in the KRA account. Note: All documents must be dated within the last 12 months.