Note, the shipping type defaults to Standard. As long as you have your receipt, in most cases, you should have no problem. ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. Last but not least, items purchased from other stores will not be eligible for a refund, even if Ulta does sell the same item. Learn more about Afterpay. We only charge you for items that have shipped. Buyers review your products. If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. The tax rate is determined by several factors including, and not limited to: the items purchased, the ship-to destination and the ship-from location. The same policy applies when it comes to making an exchange without receipt. You can also access it quickly in the app. The same perk applies to purchases you made using the Ulta Beauty app or on Ulta.com. What's Ulta Beauty'sCustomer Service Phone Number? Ulta Return Policy: We Untangle the Mess and Answer Your Questions As long as Ulta can verify the original price you paid for the item, theyll issue a full refund to whatever payment form you used to make the purchase. If you are on ulta.com, you can change your quantity once added to bag by pressing "+" for more or "-" for less. You can indeedreturn an item to Ulta Beauty without the boxor original package it came in. Gift cards, prepaid cards, and phone cards are not refundable or exchangeable except as required by the law of the important Ulta Return Policy. If you didn't get points for a recent purchase, please log into your Ultamate Rewards account and complete this form within 30 days of your purchase to claim a points credit.If you run into any issues while attempting to add your transaction, please contact Guest Services through the options toward the bottom of the page. An order is attempted, but not successfully submitted. . For in-store returns, you can show the Ulta associate at the store one of these four "receipt" options: Your confirmation email on your phone Your Ultamate Rewards Member number, ID, or phone number Your Ulta.com account email or phone number When checking out, if you choose to pick up in store, those items will show as not available within the cart. Please review the specific exclusions or restrictions with each Ulta Beauty coupon or promotion prior to redemption. Ultamate Rewards Members, remember to log in before shopping! Once your items have been received, you'll receive notification email. You can also find her words at GiftMighty and others. This allows packages to arrive on Saturday as well as any other business day. If you think you'll ever return something to Ulta, just make an account with the person checking you out. Territories, PO Boxes and APO/FPO addresses. Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. Not right for your hair? With Ulta returns, you can bring back products without packaging. Part of the reason for this is that, due to the nature of the products that Ulta sells, its highly unlikely that they will be able to resell them anyway. Just be aware that Ulta reserves the right to draw the line if they suspect a certain customer may be abusing their return policy. Once your item has been received and your refund is issued, then you should expect it to appear on your bank or credit card statement within 7-10 business days. To add a coupon, click on "Enter a coupon code" and enter or paste the code there. If your return is made after 60 days, you will not receive a refund, but you can still receive store credit. Products returned to stores that were purchased using an online payment service (i.e., PayPal, PayPal Credit) will be refunded to your preferred credit card or issued as a store merchandise credit. If this happens, you will have an additional link., Damaged Item? This shipping method is available for shipments to the contiguous U.S. states, Alaska, Hawaii, U.S. If your refund is being applied back to a bank card or credit card, expect the credit to appear on your account within 7-10 days after you receive the notification email.. Same Day Delivery is a service we offer to deliver beauty from your local store as fast as possible--all through our partner, DoorDash. Alternatively, if you do not want to exchange the item for something else, you will receive store credit instead. Unlike some other stores, Ulta doesn't ask many questions when it comes to returns and doesn't seem to mind offering a refund for no other reason than that you didn't end up liking them. driver's license, state or military ID).. No interest or fees when you pay on time. Unfortunately, any points that were earned from purchasing your product will be deducted upon the return. . Does Ulta Do Cash Back - SpentApp Please be aware that orders could arrive in multiple packages. TIP: Target has an explicit $100/year limit for receiptless returns. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. You may always want to use a trackable shipping method. How Old Do You Have to be to Work At Ulta. All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. Will Ulta Accept Returns After 60 Days? Ulta's Return Policy: What To Know Before You Go Scan the QR code with your mobile device. For example, if you want to return an eye shadow palette, then all of the shades must be included. Your financial institution will place a temporary hold on your card for the amount of the order when: The temporary hold is in anticipation of the order being shipped. You may also return through the mail. Youll typically find her brainstorming content ideas, trying a new hobby, shopping for the latest styles, experimenting with beauty products, or exploring a new country. Ulta.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. You may return or exchange in store with your receipt or contact Guest Services through the options toward the bottom of the page for assistance with mailing the item back. Certain items in your order may be considered hazardous materials (HAZMAT). Please review the tracking link from the carrier, along with all areas the package may have been delivered to. Learn more about Afterpay. Under these circumstances, Ulta will almost always grant you a refund or exchange. Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. and this is often the quickest way to go. Des Nuda Gradual Self-Tanning Lotion & Luce Self-Tanning Mist, New and only here! source: ex ulta employee 235 Electronic-Spare-537 2 mo. Our Standard Shipping combines the capabilities of UPS, USPS, and several regional carriers to deliver packages to you more efficiently. If you are on ulta.com, you can change your quantity once added to bag by pressing "+" for more or "-" for less. You may redeem up to 4,000 points in a single online purchase and up to 10,000 points in a single in-store purchase. Any points remaining can be redeemed in a future purchase. . Receive emails or texts about our latest sales, new arrivals and special offers. Ulta is known for being flexible to meet your return needs in every way possible. All orders containing Hazardous Materials have restrictions. Ulta will look up your Govt Photo ID or your online account to track your order. Your product is matched with the right category buyer. See below for details. If you don't have one right now and don't have the receipt either, please don't take it out on the cashier that's going to be ringing you up. RELATED: View Official Policy Orders placed after the cutoff time will deliver the following day. We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. . In most cases, Ulta will accept returns without packaging. You may also search by item name, key word, SKU, brand, etc. Yes, we offer gift bags, including a decorative ribbon on most items. You may also contact us to release the hold with the following information: If you used an Ulta Beauty gift card to pay for any part of your order, the money will be returned to it at the time your order is canceled. Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. Unlike some other stores, theUltaBeauty return policyallows you to return products for no other reason than that you dont end up liking them. You may still return items after 60 days, but you'll receive store credit rather than a cash refund. These can include things like products that include alcohol or any pressurized items, such as those that come in aerosol cans. Simply bring the item and all its components to the store within 60 days, along with your receipt, email confirmation,and/or packaging slip. Use Tab to access the results. Otherwise, the refund will be made in the form of an in-store credit. Ulta has a pretty great return policy - even if you don't have a receipt. Your comment was sent and soon will be posted. If you did not use your member number, original receipt is required. 12 Reasons You Shouldn't Invest in Ulta Return Policy If Opened No Receipt Note, the shipping type defaults to Standard. But as long as you limit your returns to the occasional product that just doesn't work out, you should be fine. RELATED: 14 Stores like Ulta to Shop Beauty & Skincare Products. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. (Its totally free.) . Quality is very important to us. r/Ulta on Reddit: Is there a general limit to no receipt returns? I However, if you exchange for an item at a higher price point, you will need to pay for the difference in price and sales tax. Hazardous materials include: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! Territories, PO Boxes and APO/FPO addresses. RangeMe is an online platform that makes it easier for us to discover new products. View full document Receipt Look Up The ULTA return policy currently requires a receipt for all returns and exchanges. According to Ulta's website, you can return the package to this address: ulta.com Returns Center. Business days do not include Saturdays, Sundays, or holidays. Your refund will be processed and should appear on your credit or debit card within 7 - 10 business days. 7. The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. If the coupon code is valid, the applicable discount or promotion will appear in the shopping basket. Territories, PO Boxes, APO/FPO addresses and oversized packages. Subject to credit approval. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Click here for more details. Your financial institution will place a temporary hold on your card for the amount of the order when: The temporary hold is in anticipation of the order being shipped. Start by using our Mobile App (text "Beauty" to 95637 to get the app) or navigating to ulta.com. If you would like the order to be shipped, choose "Ship". If this happens, you will have an additional link., Damaged Item? Ulta.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Same Day Delivery may be chosen for applicable stores when on ulta.com through "Pickup in Store" as well. ulta.com requires you to enter the correct security code with every purchase. ; The Simply take returns policy if we provide your item to. Estimated Delivery Date: Within 3 to 8 business days, Estimated Delivery Date: Within 3 to 4 business days, Estimated Delivery Date: Within 2 to 3 business days, Estimated Delivery Date: Within 1 to 2 business days, Ulta Beauty plastic Gift Card and eGift card. Brands, products, services and categories that are excluded or restricted from Ulta Beauty coupons and promotions are subject to change without notice. It's also possible to return online purchases to Ulta by mail, preferably in the same shipping carton that was used to send them to you. If not, you will be issued a store credit. Laurice is the co-founder and head editor of ClothedUp. Here, you can find your product by first narrowing down to the brand!, If you are on the product page, you may also choose the Check in-store availability option under the Add To Bag button to check in store availability. For more information, please click here. You can also access it quickly in the app. Your product is matched with the right category buyer. Hold onto your Ulta Beauty gift card until you receive your entire order. Does Ulta Beauty Accept Returns Without a Receipt? All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Can I Return Makeup to Ulta With No Receipt? If you would like to exchange a product for the same item, no payment is required - just bring it in and you're good to go. This is one of the famous beauty product companies in the United States and there they have a large number of beauty stores. RELATED: 30 Best Ulta Beauty Products of All Time. Once you're logged in, navigate over to your order history and select the item. All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Rainchecks are not available, and we will not ship the item when it is back in stock, as we do not have a backorder system., Looking for an item in store? Returns with a gift receipt can be exchanged for different product or an in-store credit. Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. If shopping ulta.com through desktop, on the right above the Order Summary, you have the option to "Make This Order A Gift" or "Add Coupon Code". We take protecting the integrity of the products we sell very seriously. But it will be issued via store credit. Ship your order using the return mailing package included on the original shipping carton and mail the item back to: ULTA.com Returns Center1135 Arbor DriveRomeoville, IL 60446. It is always a good idea to have a receipt with you when you return an item so that you can prove that you have already returned it. A full refund will be issued on a return that included a free product or gift, providing the return is within 60 days of original purchase. Your financial institution will place a temporary hold on the funds for your order as it processes. 1) Return Your Products Within 60 Days But Don't Sweat It If You Go Over That Time. A temporary hold will be placed on the Ultamate Rewards points you've redeemed to pay for your order. 3 - Always Try to Return Items (Even if past the return window) - Their policy is pretty lenient and most locations let you return stuff for store credit well beyond their stated . Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. Terms & Conditions | Ulta Beauty You can also look up your return status online by logging into your ulta.com account and clicking on order status. Simply head over to Ulta'sorder status page, where you'll find two options. Once located, scroll past Store details, availability, and Services menu to Brands in Store. If needed, you can "Remove" or "Save For Later" as needed. To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store. Purchases made at Ulta Beauty or ulta.com may not be returned or exchanged at an Ulta Beauty at Target location. Original shipping charges on your order will not be refunded unless the package was incorrectly shipped, or you received broken or defective merchandise. Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. Guests will be asked to provide a valid government issued ID (i.e. If needed, you can "Remove" or "Save For Later" as needed. No need to have the original printed receipt when you make a returnat ULTA stores if you used your ULTAmate Rewards Membership number*. So if you don't have the receipt with the original purchase price, you'll get store credit for the lowest price the product was sold during the last 90-day period. Tracking is available through our website, your confirmation or shipment emails, and will indicate the estimated delivery date. Territories, PO Boxes or APO/ FPO addresses. PayPal is a quick, easy and secure way to shop without using your credit card at hundreds of great websites. In case you weren't aware, cashiers at ulta a heavily impacted when you choose not to sign up. Choose as needed. About Ulta Return Policy - Return Policy Yes! Prior purchases do not qualify for use with coupon/reward certificates., Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. All orders containing Hazardous Materials have restrictions. If you get any wrong beauty or personal care product then don't worry, Ulta's return policy provides you the time of 60 days to make a return. Not a member? If you would like premium or expedited, update accordingly. ; To Ulta likewise acknowledges returns without a receipt. The only exception is if you want to return the product for a more expensive one, in which case youll need to pay the difference. Receive emails or texts about our latest sales, new arrivals and special offers. You won't be charged for an unsuccessful order submission and the temporary hold will expire automatically within the timeframe set by your financial institution. Ulta Return Policy After 60 Days To checkout, click on the bag in the top right corner. Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. CHANEL, N1 DE CHANEL, Dyson, Olaplex, Early Black Friday Deals, Black Friday Deals, 5 for $5, 5 for $10, Beauty Steals, Beauty Deals, Spring Haul Offers & Fall Haul Offers and clearance, Cannot be redeemed for cash or gift cards., Cannot be combined with any other Ulta Beauty coupon offer., Valid through dates specified on coupon or promotion., Void if copied or transferred and where prohibited by law., Please note some coupons and promotions may be offered only on ulta.com, Only one coupon code may be redeemed per order on ulta.com, Coupon/discount is not valid for purchases at Ulta Beauty at Target or Target.com, You may review the full list of excluded Brands here! Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. No interest or fees when you pay on time. If your order has been fully canceled, the temporary hold will expire automatically within the timeframe set by your financial institution. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! Lost your receipt? It actually probably doesn't matter. You will receive a notification once your product has been reviewed. For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. If you didn't get points for a recent purchase, please log into your Ultamate Rewards account and complete this form within 30 days of your purchase to claim a points credit.If you run into any issues while attempting to add your transaction, please contact Guest Services through the options toward the bottom of the page. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:, ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446, Return all products to Ulta Beauty by ground-only shipping. If it has been one business day since the date of delivery and you still cannot locate your package, please contact Guest Services through the options toward the bottom of the page. If we can't fulfill the portion of your order that was paid for with your gift card, we'll return the money to it when you get your final shipment email. For all unhappy customers, the Ulta return policy provides a return window of 60 days to get a refund or exchange. However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. ulta.com requires you to enter the correct security code with every purchase. r/Ulta hi ulta beauty shoppers! Hazardous materials include: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Ulta Return Policy - Return Policy Guides If you are on ulta.com, you will see a menu on the top left as shown by three stacked lines that bring you to the same options. Orders are typically processed for shipment in 1 to 2 business days. Present the item to any store associate and they'll be able to help you return or exchange the item. If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. You can also send a text to guest services at 309-650-8582. ULTA BEAUTY Mini Luxe Lipstick Mischievous Sealed 0.05 oz See below for details. Yes, click on the chat option on Ulta'sguest services pageanytime between 7am-11pm CT, 7 days a week.. No matter how you purchased the item, you can always bring it to any Ulta Beauty store location for a refund. Customers who wish to get a refund for their PayPal accounts should call Customer Care at 1-888-607-4287. We will not remember your security code. If you have an Ulta account, then you can also track your return status on Ulta.com. We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. Buy now, pay lateronline and in store. Visit our list of stores here to locate your desired location! You will receive a notification once your product has been reviewed. Simply bring the item(s) you wish to return to any Ulta Beauty store and ask one of our associates to assist you in making a return--we'll be happy to help! , It is important to note that not all items available online are available in store. PayPal is a quick, easy and secure way to shop without using your credit card at hundreds of great websites. Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. Gift cards cannot be returned in exchange for cash. Estimated Delivery Date: Within 3 to 8 business days, Estimated Delivery Date: Within 3 to 4 business days, Estimated Delivery Date: Within 2 to 3 business days, Estimated Delivery Date: Within 1 to 2 business days, Ulta Beauty plastic Gift Card and eGift card. You may redeem up to 4,000 points in a single online purchase and up to 10,000 points in a single in-store purchase. If you no longer have your receipt, an Ulta Beauty associate may also be able to help you locate your purchase record via your Ulta beauty online or rewards membership account. Receipt Look Up - Receipt Look Up The ULTA return policy If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. That said, there are a few loopholes in their return policy that the average shopper isnt aware of. Review all items and quantities in your cart. Refer to the Shipping details above for available Shipping Methods for your address. , Coupon needs to be presented at time of purchase and within the specified dates. Because our system processes orders immediately, we are unable to guarantee a change or promise to cancel an order once it is submitted., No need to request a cancellation! 16 Best Loungewear Brands for Show-Stopping Comfort, 13 Sites like Rent the Runway (2023 Update), 14 Stores like Ulta to Shop Beauty & Skincare Products. In general, you're likely to have much better luck if you don't return items overly frequently, aren't rude, and are willing to accept a store credit. Additionally, if you bring in a return that you purchased more than 60 days ago, you may or may not be able to get a full refund. Territories, PO Boxes or APO/ FPO addresses. If you paid using another method, you can still get a refund without a receipt. The only exception is if you used your Ultamate Rewards ID at purchase they can look up your receipt through this. Here you should confirm your Shipping Address. This will give the option to opt into the gift being wrapped (toggle option), and to include a personalized message with the order up to 250 characters., PLEASE NOTE: Individual items within an order cannot be bagged, wrapped, or boxed separately. Returns must be accompanied by all original components. You also must bring in all the components of the original purchase. You can still receive store credit for the item. Review all items and quantities in your cart. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. Ulta is incredibly generous when it comes to returns, particularly if you make your return within 60 days of purchase and are able to produce proof of purchase. Once you have found your item of choice, be sure to choose the shade/color/size (if applicable) as well as quantity.